Privacy Policy
Your personal data and assets are our highest priority. We are fully committed to safeguarding them.
Sunridge Bitrevia collects and stores data essential to your trading activities. How we collect and store this data is outlined in the Privacy Policy below.
Our policy is underpinned by the following principles:
- To ensure complete transparency about how we collect and store your personal information:
Our goal is to ensure you understand how we collect and handle your data so you can make informed decisions. We follow clear guidelines and processes for managing data on this website. Our policy outlines the specific methods we use to provide transparent, concrete information about its use. You are in the driver's seat.
We will always provide information promptly whenever we determine you should be informed. Transparency is core to our approach.
Our experienced team is always available to answer any questions you may have about our processes, including our obligations under Australia law. Contact us at info@sunridge-bitrevia.com
- We will not use personal data for any purpose other than as set out in our Privacy Policy.
We may process personal data for the following purposes, including the proper operation of Sunridge Bitrevia services and connecting trader-members with third-party trading platforms. We may also process it to maintain and enhance website features and services, protect our rights, and comply with regulatory and other legal obligations. Finally, we may use this data as necessary to deliver administrative and other business functions related to the Services we provide to you, the client.
To deliver services that better meet your preferences and needs, Sunridge Bitrevia uses personal information.
- To access and use essential tools that help protect your personal data and safeguard your rights in this context:
At any time, you can contact us to access all of your personal data. We can also update or delete it as required. In addition, we can assist with requests to transfer that data to you or to an authorised third party. We provide these services and support to help you better exercise your rights to privacy and control.
- Safeguard your personal information:
Our security systems are built to the highest standards, employing bank‑grade controls. While a 100% guarantee isn’t possible, we remain committed to continually enhancing our systems to the highest practicable level and strengthening the safeguards we already have in place.
We maintain a comprehensive privacy policy and the highest level of security systems.
1. The Scope?
This policy outlines our procedures for collecting, processing and sharing any data relating to a natural person.
Our policy applies to all natural persons who are identifiable or have been identified. This includes any natural person or individual who can be identified, or has already been identified, in connection with personal data entrusted to us, or data we are able to access and/or combine.
Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of personal data.
We do not collect, or seek to collect, any information about individuals under 18. Nor do we allow individuals under 18 to utilise our platform for any purpose. If we discover any user or any information relating to an individual under 18, that information will be deleted immediately.
2. What personal information do we store?
When you register with us, we collect the personal information necessary to enable your use of our services. Where needed, we may also request additional personal information to verify ownership of your account, for example. To maintain and improve the quality of our services, we collect and analyse data about how you use our platform as well as services provided by our third-party partners.
3. You are under no obligation to provide the company with your personal data.
You are not obliged to provide your personal data; however, if you choose not to, our ability to deliver certain services may be limited, and you may be restricted from accessing and using our platform.
4. What personal information do we collect? When you visit our website, we may collect the following personal information:
We do not collect information that could personally identify you. We do, however, collect details such as your account activity, users' IP addresses, and the date and time of access. For maintenance, security and support purposes, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language associated with your account.
Regarding personal data, we collect and retain only the information you consent to provide to us when you connect with a third-party trading platform through us.
The personal information you have provided to third-party platforms may include your full name, address, phone number and email address.
5. Why does the company need my personal information, and is it lawful for them to do so?
The company’s collection, storage, and processing of your personal information is solely for the purposes set out in this Policy. All such use and processing complies with applicable laws in Australia.
The company will not handle, process, or transmit your data except in accordance with the applicable laws in Australia. The following are the legal grounds for doing so:
- You have agreed to allow the company to store and process your personal data. By submitting your data to us, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
- To improve services, pursue legitimate interests, and establish or defend legal claims, among other things, the company may need to store and process your personal data.
- Data processing is necessary to comply with legal obligations.
If you would like to learn more about the data processing the company is required to undertake, please contact us via email.
Below is a list of the specific purposes for which we may process your personal data, together with the applicable legal basis.
To provide access to digital trading, we will share your personal information with third-party platforms, but only at your request.
We may collect and share your data with third-party companies, but only at your request and discretion.
You have consented to the processing of your personal information for one or more purposes.
Please provide us with the necessary information so we can respond promptly and effectively to your requests, enquiries and concerns about our services.
To enable the company to pursue its legitimate interests, or those of an authorised third-party entity, processing of personal information is necessary.
To comply with our legal and administrative obligations, we are required to process personal information.
To comply with our legal obligations, we must process certain personal information.
Anonymised personal data and usage tracking are required to improve our services, including for crash reporting.
To safeguard the legitimate interests of our company and any third-party service providers, we must process and store personal information.
This is necessary to prevent fraud and the misuse of our service.
Our operational obligations include overseeing and performing data processing for business development, strategic decision-making, governance and legal compliance, as well as other business operations.
To protect the legitimate interests of our company and our third-party service providers, we need to process and store personal information
We use statistical and analytical tools to inform decision-making across the full range of our services and strategic planning.
To protect the legitimate interests of the company and our third-party service providers, we need to process and store personal information.
Where required to protect the company’s rights, assets, and interests—and those of our third-party service providers—and to comply with all applicable local laws, regulations, agreements, and our own terms, conditions, and policies, we may process personal information. We will do this only in accordance with established and necessary procedures.
To safeguard the legitimate interests of the company and our third-party service providers, we need to process and store personal information.
6. Disclosure of Personal Data to Third Parties
To store and process IP addresses, conduct user surveys and analysis, and deliver other related services, the company may, where necessary, share anonymised personal information with authorised third-party service providers.
At your request, we will share certain personal information you provide with third-party services. In such cases, the use of your data will be governed by that provider’s privacy policy. This may include various digital trading platforms.
To better serve our clients and continuously improve our services, the company may share personal information with its affiliates and trusted partner organisations.
Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose information to relevant law enforcement and regulatory authorities.
In the event of a significant business transaction—such as the sale of the company, seeking investment, or obtaining a loan—relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or insolvency, in accordance with the law.
7. Cookies and Third-Party Service Providers
For site analytics and in collaboration with advertising partners, cookies and similar technologies may be used in accordance with applicable laws and industry standards.
Cookies—small files stored on your device when you visit a website—collect information about your browsing behaviour, preferences, and more. They are used to personalise and enhance your experience. Cookies allow us to remember your settings and preferences, and to tailor our services accordingly. They are also used for website analytics and statistical reporting to support strategic planning.
Broadly speaking, the site uses two types of cookies. Session cookies are saved in your browser only for the duration of your visit and are deleted when you close the browser. The others are persistent cookies, which remain in your browser even after you finish a session. These help the site recognise you as a returning visitor and make it easier for you to use the site.
Types of cookies:
Cookies may be used as necessary, in line with their intended purpose:
These cookies are strictly necessary
Cookies are used to recognise you as a client, allowing us to better deliver the information, settings, and services you require and use. They also assist with navigation of our website and enable your access.
We use cookies so your device can download and stream data. In addition, they enable you to access relevant features and to return to pages you have visited before.
To enable quick and easy access to the site, cookies store and process certain personal information, such as your username and last login date, for example when you ask the site to remember you at log in.
Session cookies are deleted when you close your web browser.
Functionality cookies
We use cookies to securely store and instantly retrieve your settings and preferences. This also helps us recognise you when you visit our website.
Persistent cookies stay on your device after your browsing session and last until they expire.
Cookies for performance
To improve our services, we use cookies to collect statistical data. These help us assess site performance and understand how the site is used.
All data stored in cookies is anonymised and cannot be linked to an identifiable individual.
Session cookies are removed when you close your browser session, whereas persistent cookies remain active until they expire, or indefinitely, unless you choose to delete them.
Cookies have been disabled or cleared
If you would like to delete or block cookies, you will need to do so through your browser settings. Follow the links below for step-by-step instructions on how to do this for the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Blocking cookies will prevent some functions and site features from working as expected.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to perform the operations described in this policy. It may be kept longer to comply with local laws, regulations, and company policies.
Your personal data will be shared - at your request and discretion - with third-party trading platforms for 12 months. When that 12-month period ends, and with your consent, the data will be shared for a further 12 months.
Our operations include routinely reviewing all personal data to determine whether it is still required.
9. Transfers of personal data to overseas jurisdictions or international organisations
When required to deliver our services and for security reasons, we may transfer personal data to third countries (countries outside your own) and to international organisations using robust security measures. We apply industry-leading data protection standards to safeguard your information and ensure you have access to legal remedies and rights in all circumstances.
Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.
- Data transfers are always carried out under EU legal jurisdiction and competence, in line with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
- All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
- The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set out the conditions for data transfers, which are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For more information about the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk
10. Protection of Personal Information
Personal data is safeguarded with the highest level of technical and organisational measures, following industry best-practice procedures. These measures effectively protect against unlawful or accidental data destruction, as well as the loss or alteration of that data.
While we apply the highest levels of care and best-practice standards and procedures for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain error-free and secure. Accordingly, we cannot be held liable where personal data is disclosed or suffers loss or damage of an incidental, intangible, or consequential nature. This extends to situations beyond our control, including disclosures arising from transmission errors, unauthorised third-party access, or any similar cause or event.
If we receive a legally enforceable request from regulators or law enforcement, we may be required to disclose your personal information to those authorities. Once your information is disclosed under legal compulsion, we cannot control how those bodies handle, store, or protect it.
Anything transmitted over the internet, including personal information, carries an inherent risk of interception and is not completely secure at all times. The Company does not guarantee, and cannot ensure, the security of any data transmitted online.
11. Links to third-party websites
On this website, you may encounter links to third-party applications and websites. These services are not affiliated with us and are not controlled by the company, and our privacy policy does not apply to them. They have their own procedures and priorities for collecting and processing personal information, and we are not responsible for those activities. Use at your own discretion.
Always review the privacy policy of any company or service when visiting their website before sharing personal information. Make sure their collection, use and processing practices align with your preferences and priorities. Any information you decide to share should be provided directly to the service provider.
12. Policy Amendments
We may update or amend this policy at any time. We will notify you of changes via our website and any other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.
13. Your rights over personal data
You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or limit the scope and nature of our processing.
On this page, EEA residents can find information relevant to them:
Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights
Accessing Your Rights
If the personal information you have provided to us is accurate, you may access that information at any time. Any of your personal information we process is available to you and therefore verifiable.
You may request your personal data for verification at any time, and we will provide it in electronic format. If you request additional copies of the data we process, beyond the first copy provided, a reasonable fee may be charged.
Rights under the law and our Privacy Policy must not infringe upon the rights of others. The company may refuse or restrict access to personal information if doing so would affect the rights and freedoms of others.
Right to Rectify Errors
Any inaccuracies in your personal information, whether by omission or incorrect details, may be corrected by you or by the Company to ensure it can be processed correctly.
Erasure Rights
You have the right to request deletion of your personal data in the following circumstances. 1) Where your personal data has been processed without your consent or outside lawful grounds. 2) When you ask for that data to be removed and the Company has no legal obligation to keep it. 3) If you withdraw your agreement to any processing by us, even if such processing is lawful and within our legitimate interests or those of a third-party provider. 4) And finally, where we are required by law to delete your data.
The right to deletion is overridden by legal obligations under EU law or the laws of any member state. Likewise, it does not apply where data is required for the establishment, exercise or defence of legal claims.
Right to Restrict Data Processing
You have the right to request a restriction on the processing of your personal information in circumstances where you believe it contains inaccuracies.
When you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where EU or Member State law prevents this. 2) With your consent, if required to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.
Data Portability Rights
You have the right to access and review any personal data you have provided, where you have consented in any manner to its collection and where processing is carried out by automated systems.
You may request the transfer of any or all of your personal data to another company or organisation where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if it would infringe the rights or freedoms of another individual.
Right to contest data processing
While the Company may rely on its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This right does not apply where there is a compelling legal basis to continue processing, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue to process your personal information.
You may at any time request that your personal data not be processed for any direct marketing purposes or activities.
Your Right to Decline or Withdraw Consent
You can withdraw your consent to our processing of your personal information at any time, with immediate effect where practicable. This does not apply retrospectively to any processing that occurred before you withdrew consent.
If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.
If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, each European Union Member State has established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.
Section 13 outlines circumstances where your personal data rights may be limited under European Union law or the laws of its Member States.
Upon receiving your request regarding your personal data and its processing, we will provide access to the information you requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.
Requested information will be provided to you electronically at no charge, unless doing so would contravene the law or the provisions in Section 13. We reserve the right to charge a reasonable fee or to decline a request if it is considered vexatious, excessive, or repetitive.
We may require additional proof of identity whenever there is reasonable doubt about the identity of the person requesting access to personal information, to safeguard privacy and security.